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FAQs

All of our 365亚洲官网下载 designers are hand-selected to ensure that you’re always working with the best of the best to bring your project to life.
All of our designers go through rigorous training to ensure they are pros in all design styles and are equipped with extensive design expertise. Our Luxe customers work with our top-tier and most experienced designers, who are thoroughly vetted, with only the highest customer ratings, and are the most exclusive design talent at 365亚洲官网下载.
All 365亚洲官网下载 designers are committed to making your design dreams a reality, and you can learn more about them here.

Yes! You can design up to 8 rooms at a discounted rate with both of our design packages. This is great if you have multiple rooms in need of some design love and want to work with the same designer to get a cohesive look across all your projects.

We can help you design almost any room in your house, including your living room, dining room, open living/dining space, entryway, bedroom (kids, master, or guest), home office, or nursery. We also now support kitchen, bathroom, and new home build projects with our Renovation design package. Learn more about this new offering and request early access.
At this time we don’t offer design services for closets, outdoor living spaces, or commercial office spaces.

Our design delivery times range from 2-3 weeks. Once you submit your project, your designer will reach out with an exact delivery date for your initial designs.
Designing in a rush? We offer an expedited option for our Premium design package, which you can select at checkout. For our Luxe package, you’ll work directly with your Luxe designer to review your project and determine a timeline based on your needs.

We work with a wide variety of partners from well-known brands to unique and exclusive vendors. One of the advantages of designing your room with 365亚洲官网下载 is that you’ll have access to products (and prices) that are not available to the public, so you’ll be sure to find pieces that meet your style and budget.
Learn more about our brand partners here.

Yes, we’re more than happy to include pieces you already own in your designs. Once you purchase a package, we’ll ask you a series of questions about your room and you’ll be able to tell your designer if there are pieces you want to include in your designs.
We currently offer two ways to include pieces you already own in your design. At no cost to you, our design team can find stand-ins for up to 3 of your piece(s) from our 3D catalog (think a look-alike piece that’s a close match in color/size/shape). Alternatively, for a small fee of $25/item our team will build a custom 3D model of your exact piece so you can see how it will look and fit in your room alongside new furniture and decor.

Our design packages never expire, so you can purchase a package anytime (even during sales) and start your project whenever you’re ready.

Yes! Our Luxe and Renovation packages are perfect solutions for new construction homes and rooms undergoing renovations. Depending on the status of your construction, we recommend either the Luxe or the Renovation package as your best choice.
In both packages, you can see your planned updates come to life (including new flooring, finishes, adding/removing cabinets or walls, etc.) in your 3D designs. You’ll also have the option to send us a blueprint or floor plan instead of photos and measurements, which is great if your home is not built yet!

Our Luxe package is ideal when you have finalized blueprints or construction is complete, and you are looking for guidance on the finishes and furnishing of your home.

Our Renovation package is the ideal service for expert design guidance for structural changes to your home, as well as kitchen and bathroom renovations. Learn more about this new offering and get early access.

With our new Renovation package you can now knock out walls, move the bathroom across the hall, or remodel your kitchen, all virtually! Get expert renovation guidance on new flooring, countertops, fixtures, appliances, home layout reconfigurations, and more!
Get cohesive designs for neighboring rooms and up to your entire home. You’ll experience your reimagined space with a virtual walkthrough tour. Learn more about this new offering and get early access.

Learn More About 365亚洲官网下载

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